🤖 AI Chatbot Overview & Guide

🧭 Purpose

This document explains the AI Chatbot functionality included in the Gym Launch Growth Engine. Designed to take leads from opt-in to scheduled, the chatbot helps automate lead engagement and booking — giving your team back valuable time while maintaining a high-touch experience.

🚀 What the AI Chatbot Does

The AI chatbot is a fully automated conversational assistant designed to:

Engage new Challenge Leads immediately after opt-in.

Qualify and build buy-in through personalized dialogue.

Schedule appointments directly onto your HighLevel calendar.

✅ Note: The AI chatbot is only configured to work with Challenge Leads and will only schedule in-person orientation appointments.
❌ It will not work with Trial Leads or Zoom/phone consultations.

🛠️ Features & Functions

1. End-to-End Lead Engagement

Detects new lead opt-ins.

Holds a conversation that follows a proven 4-step objective framework:

Motivator Discovery – Understands why the lead wants to make a change.

Struggle Identification – Explores what's been holding them back.

Help Invitation – Asks for permission to offer support.

Appointment Scheduling – Finds the right time and books them directly.

2. Live Calendar Sync

Syncs with your HighLevel calendar in real-time.

Follows availability rules to avoid double-booking.

Uses only the “Challenge Orientation (In Person)” calendar.

🧠 Human-Like Behavior Engine

To boost authenticity, the chatbot includes:

Feature	Description
Intentional Typing Delay	Adds 30–40 sec delays to mimic human texting habits.
Typo Simulation	*Sends small errors followed by corrected words (e.g., “definately definitely”).**
Message Breaking	Splits long replies into multiple messages ~30% of the time.
Friendly Tone	Uses casual, friendly language resembling a real gym coach.
Response Hours	Only responds between 7 AM–9 PM (local time) to avoid suspicion.
Nudge Follow-Ups	If a lead ghosts mid-convo, sends a polite reminder after ~4 hours.

🧯 Built-In Stop Conditions (Failsafes)

To protect against unwanted interactions, the AI includes automatic shutdown triggers:

Trigger	Behavior
Aggression Detection	Stops if a lead uses hostile or aggressive language.
Goodbye Detection	Stops when the lead says they're not interested.
Spam/Phishing Detection	Stops if it detects non-human interaction or spam.
Bot-to-Bot Detection	Stops if another bot is detected.
End of Conversation	Stops after scheduling or completing its 4 objectives.
Manual Interruption	Sending a message manually shuts it off immediately.
Tag Controls	You can add a tag in GHL: AI OFF (disables) or AI ON (enables).

🧬 How AI Learns About Your Business

The AI automatically pulls in data from your GoHighLevel system:

Data Pulled From	Examples
Custom Values	Gym name, coach name, Google Maps link, address, etc.
Location Description	Any text added to your location settings.
Calendar Name	Appointment types help guide the AI’s scheduling.

💡 Want to update what the AI says?
Update your custom values or location settings in GoHighLevel — changes will reflect in real-time.

⚙️ Customization & Control

You stay in full control – toggle AI on/off at any time.

Customize your AI via:

Calendar rules

Time windows

Custom value edits

Tag triggers

✅ Final Notes

The AI chatbot is free, fully integrated, and battle-tested.

You are not required to use it — but it is recommended if you're handling more than a handful of leads per week.

If AI errors occur (5% of the time), just take over the conversation manually or turn it off instantly.

🔄 Activation Guidance

During the launch steps, you will choose:

Whether to enable the AI chatbot.

Which lead types and calendars to associate with it.

You can change your settings or disable the feature at any time.

Here are some additional Assets to help you with this process

Portal Lesson: AI Chatbot Overview

Link: https://members.gymlaunch.com/products/inner-circle-lead-nurture-2-0/categories/2156744042/posts/2183745565