🛠️ Help Doc: What to Do If Your Clients Are Stuck AI + Coach Troubleshooting Guide for Stalled Progress
🎯 Purpose This document helps coaches, staff, and AI systems identify and solve common reasons for lack of progress during a client’s fitness or nutrition challenge. It follows a logical, step-by-step troubleshooting format to ensure the root issue is addressed before making advanced changes to their plan.
🧩 Step 1: Ask the Right Questions First
Before making any adjustments, coaches and assistants should ask the following questions to confirm the client is meeting baseline expectations:
❓ Essential Client Check-In Questions:
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Are you following the nutrition plan exactly?
(No cheat meals, no sugary coffee, no soda, no extra snacks.) -
How much water are you drinking daily?
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Are you getting quality sleep?
(Do you wake up feeling rested?) -
Are you having regular bowel movements?
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Are you walking or staying active outside of workouts?
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How are your energy levels throughout the day?
⚠️ Step 2: Identify Common Root Causes & Solutions
🚫 Issue #1: Inconsistent Nutrition
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Likely Cause: Sneaking in small extras (snacks, high-calorie drinks).
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Solution: Re-educate the client that a 500-calorie surplus can prevent fat loss.
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Coach/AI Tip: Reinforce the “If it’s not on the list, don’t eat it” rule.
💧 Issue #2: Inadequate Water Intake
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Likely Cause: Dehydration mistaken for hunger.
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Solution: Encourage at least 1 gallon/day, gradually increasing if needed.
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Bonus: Improves energy, skin, and fullness throughout the day.
😴 Issue #3: Poor Sleep Quality
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Likely Cause: High cortisol, screen time, or caffeine habits.
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Solutions:
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Use Prestige Labs Sleep Formula.
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Share the Sleep Optimization PDF Guide (linked internally).
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Recommend:
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Morning sunlight
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No caffeine 8–10 hrs before bed
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Cooler room temps
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No screens 1 hr before sleep
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💩 Issue #4: Digestive Issues / Irregular Bowel Movements
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Likely Cause: Fiber imbalance, poor hydration, stress, or sleep issues.
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Solutions:
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Increase leafy greens or supplement with Prestige Greens.
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Gradually increase water (20–30 oz/day until reaching 1 gallon).
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Add collagen powder for gut lining support.
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Refer again to Sleep Guide and optionally the Apple Cider Vinegar Guide.
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🚶 Issue #5: Sedentary Lifestyle
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Likely Cause: Minimal activity outside of gym workouts.
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Solution:
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Assign step goals:
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Start with 8,000/day
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Increase to 10,000–12,000/day as appropriate
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Emphasize that walking is low-stress and highly effective for fat loss.
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🥗 Issue #6: Nutrition Plan May Need Adjusting
Only consider these changes after confirming consistency and lifestyle compliance.
Option A: Drop a Meal Plan Level
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If client feels “too full” or hasn’t lost despite consistency on Level 2+, try dropping to the next level down.
Option B: Carb Cycling Protocol
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How-to:
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2–3 days: No complex carbs (only leafy greens/veggies)
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1 day: Carb up (include all carb portions per plan)
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Repeat cycle
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Monitor weight weekly and adjust as needed.
📋 Additional Resources to Support Stuck Clients
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✅ Nutrition FAQ Guide
(Standard, Vegan, Vegetarian versions) -
🌙 Sleep Optimization Guide (PDF)
Linked in the internal resource section -
🧬 Apple Cider Vinegar Guide
Optional gut health booster -
🥬 Prestige Labs Supplements
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Greens (digestion & micronutrients)
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Sleep Formula (sleep & cortisol)
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Collagen (gut lining repair)
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🧠 Coach + AI Best Practices
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Use this doc in all nutrition reviews, DMs, and check-ins.
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Tag and log client issues based on root cause:
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#nutrition_compliance -
#hydration -
#sleep_quality -
#digestion -
#low_activity -
#mealplan_adjustment
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Encourage open, honest communication—remind clients that you can’t help them if they aren’t honest about their actions.
🔄 Reminder
Do NOT make advanced changes (like dropping levels or carb cycling) unless:
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The client has been 100% compliant for at least 7–10 days.
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Lifestyle factors (sleep, movement, digestion) have been optimized.