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🛠️ Help Doc: What to Do If Your Clients Are Stuck  AI + Coach Troubleshooting Guide for Stalled Progress

🎯 Purpose This document helps coaches, staff, and AI systems identify and solve common reasons for lack of progress during a client’s fitness or nutrition challenge. It follows a logical, step-by-step troubleshooting format to ensure the root issue is addressed before making advanced changes to their plan.

 

🧩 Step 1: Ask the Right Questions First

Before making any adjustments, coaches and assistants should ask the following questions to confirm the client is meeting baseline expectations:

❓ Essential Client Check-In Questions:

  1. Are you following the nutrition plan exactly?
    (No cheat meals, no sugary coffee, no soda, no extra snacks.)

  2. How much water are you drinking daily?

  3. Are you getting quality sleep?
    (Do you wake up feeling rested?)

  4. Are you having regular bowel movements?

  5. Are you walking or staying active outside of workouts?

  6. How are your energy levels throughout the day?


⚠️ Step 2: Identify Common Root Causes & Solutions

🚫 Issue #1: Inconsistent Nutrition

  • Likely Cause: Sneaking in small extras (snacks, high-calorie drinks).

  • Solution: Re-educate the client that a 500-calorie surplus can prevent fat loss.

  • Coach/AI Tip: Reinforce the “If it’s not on the list, don’t eat it” rule.


💧 Issue #2: Inadequate Water Intake

  • Likely Cause: Dehydration mistaken for hunger.

  • Solution: Encourage at least 1 gallon/day, gradually increasing if needed.

  • Bonus: Improves energy, skin, and fullness throughout the day.


😴 Issue #3: Poor Sleep Quality

  • Likely Cause: High cortisol, screen time, or caffeine habits.

  • Solutions:

    • Use Prestige Labs Sleep Formula.

    • Share the Sleep Optimization PDF Guide (linked internally).

    • Recommend:

      • Morning sunlight

      • No caffeine 8–10 hrs before bed

      • Cooler room temps

      • No screens 1 hr before sleep


💩 Issue #4: Digestive Issues / Irregular Bowel Movements

  • Likely Cause: Fiber imbalance, poor hydration, stress, or sleep issues.

  • Solutions:

    • Increase leafy greens or supplement with Prestige Greens.

    • Gradually increase water (20–30 oz/day until reaching 1 gallon).

    • Add collagen powder for gut lining support.

    • Refer again to Sleep Guide and optionally the Apple Cider Vinegar Guide.


🚶 Issue #5: Sedentary Lifestyle

  • Likely Cause: Minimal activity outside of gym workouts.

  • Solution:

    • Assign step goals:

      • Start with 8,000/day

      • Increase to 10,000–12,000/day as appropriate

    • Emphasize that walking is low-stress and highly effective for fat loss.


🥗 Issue #6: Nutrition Plan May Need Adjusting

Only consider these changes after confirming consistency and lifestyle compliance.

Option A: Drop a Meal Plan Level

  • If client feels “too full” or hasn’t lost despite consistency on Level 2+, try dropping to the next level down.

Option B: Carb Cycling Protocol

  • How-to:

    • 2–3 days: No complex carbs (only leafy greens/veggies)

    • 1 day: Carb up (include all carb portions per plan)

    • Repeat cycle

  • Monitor weight weekly and adjust as needed.


📋 Additional Resources to Support Stuck Clients

  • Nutrition FAQ Guide
    (Standard, Vegan, Vegetarian versions)

  • 🌙 Sleep Optimization Guide (PDF)
    Linked in the internal resource section

  • 🧬 Apple Cider Vinegar Guide
    Optional gut health booster

  • 🥬 Prestige Labs Supplements

    • Greens (digestion & micronutrients)

    • Sleep Formula (sleep & cortisol)

    • Collagen (gut lining repair)


🧠 Coach + AI Best Practices

  • Use this doc in all nutrition reviews, DMs, and check-ins.

  • Tag and log client issues based on root cause:

    • #nutrition_compliance

    • #hydration

    • #sleep_quality

    • #digestion

    • #low_activity

    • #mealplan_adjustment

  • Encourage open, honest communication—remind clients that you can’t help them if they aren’t honest about their actions.


🔄 Reminder

Do NOT make advanced changes (like dropping levels or carb cycling) unless:

  • The client has been 100% compliant for at least 7–10 days.

  • Lifestyle factors (sleep, movement, digestion) have been optimized.