🤖 Help Guide: Using the AI Chatbot Inside the Gym Growth Engine (HighLevel)

 

🚀 What the AI Chatbot Does

The AI Chatbot is a fully automated, conversational assistant that:

• Engages with Challenge Leads immediately after opt-in.

• Converses in a human-like tone to motivate, qualify, and book leads.

• Syncs directly with your HighLevel calendar.

• Operates only during business-friendly hours (default: 7:00 AM – 9:00 PM, local time).

• Supports 100% hands-off lead nurturing — or allows for manual override at any time.

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✅ Best Use Cases

This AI tool is designed specifically for challenge leads booking in-person orientations.

⚠️ It will not work for:

• Trial leads

• Zoom or phone-based appointments

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🧠 AI Chatbot Objectives & Conversation Flow

The chatbot follows a structured, psychology-backed script to drive conversions:

1. Discover the Motivator

   • Example: “What are your goals — lose weight, tone up, gain muscle?”

2. Identify the Struggle

   • Example: “Why haven’t you been able to hit that goal? Is it nutrition, motivation, or something else?”

3. Help Invitation

   • Example: “Would you be open to having a quick chat to see if we can help?”

4. Appointment Scheduling

   • It checks your calendar and offers real appointment options based on your availability and lead preferences.

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👥 Human-Like Behavior

To keep interactions natural, the AI has built-in human-mimicking traits:

• 💬 Intentional Delays
  Responds after 30–40 seconds to simulate real human response time.

• 📝 Intentional Typos
  Occasional minor errors + quick corrections (e.g., “Thats* that’s”) boost authenticity.

• 📤 Message Splitting
  Long replies are broken into parts 30% of the time for natural delivery.

• 🗣 Conversational Tone
  Friendly, casual, gym-owner-style tone — not overly formal or robotic.

• ⏱ Operating Hours
  7:00 AM to 9:00 PM, seven days a week, to avoid late-night bot suspicion.

• 🔁 Nudge Messages
  If a lead ghosts the chat, the bot waits ~4 hours and then sends a follow-up.

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🛑 AI Safety Controls & Stop Scenarios

To prevent AI from going off the rails, we’ve added strong safeguards:

✔️ Add "AI On" to restart.
✔️ You can take over manually anytime.

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🔧 AI Settings & Learning

The AI learns about your gym through custom values in HighLevel, such as:

• Gym name

• Address

• Coach name

• Calendar and appointment types

• Location descriptions

• Google Maps link

• Orientation rules

✏️ To update the AI’s knowledge:

Simply update the relevant custom value in HighLevel — the AI updates in real-time.

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🔄 Turning AI On or Off

You're always in full control.

• To Turn ON: Enable the AI inside your automation settings or apply the "AI On" tag.

• To Turn OFF: Disable it in settings, send a manual message, or apply the "AI Off" tag.

💡 You can also choose not to activate the AI at all during the launch steps.

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🏁 Summary: What to Do Now

Before moving forward, make sure you:

• ✅ Understand how the AI chatbot works

• ✅ Know that it's ONLY for challenge leads booking in-person appointments

• ✅ Feel comfortable with its controls, stop features, and human-like traits

• ✅ Know how to update the AI with new info via custom values

• ✅ Decide whether to turn it ON or OFF in your launch settings

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📌 Reminder

• You do not need to set up anything manually.

• The AI is 100% free to use with the Gym Growth Engine.

• All responses are designed and tested to optimize booking rates.

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🎥 Next Steps

In the next video, you’ll see real conversations with the AI Chatbot so you can observe how it performs in action.

Have questions or need help customizing?
Reach out to your support team or HighLevel rep anytime.