📞 Help Guide: Using the Power Dialer to Maximize Lead Conversion

📞 Help Guide: Using the Power Dialer to Maximize Lead Conversion

Section: Lead Follow-Up
Tool: Power Dialer in HighLevel
Purpose: Automate and streamline outbound call efforts to increase bookings from new leads.

---

✅ Why the Power Dialer Matters

Texting alone will only capture about 50% of your potential appointments. To double your schedule rate and show rate, calls must be made consistently and quickly—especially within the first few minutes of lead opt-in.

💡 Data shows that leads who are called immediately and followed up with via phone over several days are far more likely to book and show up.

---

📍 Where to Find the Power Dialer

1. Log in to your HighLevel account

2. Navigate to Conversations on the left-hand side

3. Click the Manual Actions tab at the top

4. Select a workflow list to load leads from:

   • ⭐ Power Dialer Challenge Leads

   • ⭐ Power Dialer Trial Leads

---

📋 How the Power Dialer Works

Each Power Dialer list is pre-filtered for you:

• ✅ Only includes new leads (from the past ~5 days)

• ✅ Excludes leads who:

  • Are already scheduled

  • Are marked as do not contact

  • Have a follow-up scheduled

  • Were called too many times

  • Are marked abandoned

When you click Start, the system will begin calling leads automatically, one at a time. You’ll hear the phone ring, and once a lead answers, you can speak with them before moving to the next.

🎯 Use this twice a day—once in the morning and once in the afternoon—to keep up with lead volume and stay efficient.

---

🔁 Automations That Power the Dialer

The Power Dialer will auto-remove leads from the list when:

• They book an appointment

• They are manually moved to another stage (e.g., Do Not Contact or Archived)

• They’re marked with a callback

• They exceed the call attempt limit

If you're using a voicemail drop, it will:

• Drop a voicemail automatically on Call 1 and Call 3

• Save you time from having to leave manual voicemails

💡 Future voicemail drop videos will cover setup instructions.

---

🎙️ Switching Between Lead Types

To stay organized and clear while calling:

• Use the Challenge Leads list to call leads interested in the Transformation Challenge

• Use the Trial Leads list to call leads who opted into a Trial Offer

You can easily toggle between the two lists and use different call scripts accordingly, so you always know what to pitch and what context the lead has.

---

👥 Who Should Use the Power Dialer?

• Sales reps aiming to increase their daily booking quota

• Virtual assistants (VAs) trained to follow a script

• Front desk or admin staff assisting with outbound calls

✅ You can delegate this completely—as long as the user knows how to load the correct list and follow your scripts.

---

🧼 Daily Cleanup Tips

• Always clear the dialer at least twice daily

• If you talk to a lead and they shouldn't be called again:

  • Move them in the pipeline to Do Not Contact or Archived

• Regular usage ensures:

  • No missed hot leads

  • Proper tracking and reporting

  • Faster scheduling rates

---

📆 Power Dialer Best Practices

---

🚨 Final Reminder

Text messages alone aren’t enough.

The Power Dialer is your most effective tool to capture the other 50% of your leads who prefer voice and real-time connection.

Use it daily, stay organized, and track results—and you’ll see your lead-to-appointment conversion rate soar.