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📈 How to Get More New Members Now (and Forever)

Video Summary: This training breaks down why most gyms struggle to scale and introduces the core acquisition model that allows successful gym owners to consistently grow without losing money.

🧩 The Real Problem: Broken Acquisition Models

Most gyms hit a wall because they can’t keep acquiring members without burning cash. You have:

  • Ad spend

  • Tech tools

  • Payroll

  • Rent
    ...and more, which quickly adds up.

So you're left with two options:

  • A broken model: low upfront cash, high acquisition cost = upside down.

  • A winning model: optimized pricing and offers = scalable, profitable growth.


💡 The Winning Formula: 30-Day Cash to CAC Ratio

Here’s the formula that guides Gym Launch’s strategy:

30-Day Cash : CAC (Cost to Acquire a Customer)
Goal = Better than 2:1


🔍 What Is 30-Day Cash?

30-Day Cash = All the revenue you collect from a new client in their first 30 days, including:

  • Down payments

  • Paid-in-Full (PIF) revenue

  • Supplement sales

  • Swag/merch

  • Anything else paid within 30 days of joining

📌 Example:

  • $150 paid on Day 1 (enrollment)

  • $30 paid on Day 2 (merch)

  • $150 paid on Day 31 (not included)
    Total 30-Day Cash = $180


🔢 What Is CAC?

CAC (Cost to Acquire a Customer) = Total marketing spend ÷ New clients acquired
This includes paid ads, website expenses, referrals, events, etc.

📌 Example:

  • $2,000 spent on marketing

  • 10 new members joined
    CAC = $200 per client


⚖️ Let’s Do the Math

Using the examples above:

  • 30-Day Cash = $180

  • CAC = $200

This gives a ratio of 0.9:1, which is not scalable.

You’re losing money for every new member you bring in.


🔧 How to Fix This

To shift to a scalable model:

  • Avoid front-end “low barrier” pricing

  • Increase the value of your offer

  • Add upsells, PIF options, supplements, or merchandise

  • Structure payments to collect more up front

💥 Just small tweaks in what you offer and how members pay can dramatically change your acquisition math.


📽️ What’s Next?

➡️ Watch the next video: The Tale of Two Gyms
You'll see exactly how two similar gyms made dramatically different choices—and one scaled while the other sank.


🧠 Recap Cheat Sheet

Term Definition
30-Day Cash All cash collected in first 30 days from a client
CAC Total marketing cost ÷ total new clients acquired
Goal Ratio 30-Day Cash : CAC should be greater than 2:1 for scalable acquisition
 

💬 Pro Tip: Use This With Your Team

Share this concept with:

  • Your gym manager (to track marketing ROI)

  • Your sales team (to structure offers for better cash flow)

  • Your coach or mentor (to brainstorm PIFs or upsells)