📈 How to Get More New Members Now (and Forever)
Video Summary: This training breaks down why most gyms struggle to scale and introduces the core acquisition model that allows successful gym owners to consistently grow without losing money.
🧩 The Real Problem: Broken Acquisition Models
Most gyms hit a wall because they can’t keep acquiring members without burning cash. You have:
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Ad spend
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Tech tools
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Payroll
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Rent
...and more, which quickly adds up.
So you're left with two options:
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A broken model: low upfront cash, high acquisition cost = upside down.
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A winning model: optimized pricing and offers = scalable, profitable growth.
💡 The Winning Formula: 30-Day Cash to CAC Ratio
Here’s the formula that guides Gym Launch’s strategy:
30-Day Cash : CAC (Cost to Acquire a Customer)
Goal = Better than 2:1
🔍 What Is 30-Day Cash?
30-Day Cash = All the revenue you collect from a new client in their first 30 days, including:
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Down payments
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Paid-in-Full (PIF) revenue
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Supplement sales
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Swag/merch
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Anything else paid within 30 days of joining
📌 Example:
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$150 paid on Day 1 (enrollment)
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$30 paid on Day 2 (merch)
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$150 paid on Day 31 (not included)
Total 30-Day Cash = $180
🔢 What Is CAC?
CAC (Cost to Acquire a Customer) = Total marketing spend ÷ New clients acquired
This includes paid ads, website expenses, referrals, events, etc.
📌 Example:
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$2,000 spent on marketing
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10 new members joined
CAC = $200 per client
⚖️ Let’s Do the Math
Using the examples above:
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30-Day Cash = $180
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CAC = $200
This gives a ratio of 0.9:1, which is not scalable.
You’re losing money for every new member you bring in.
🔧 How to Fix This
To shift to a scalable model:
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Avoid front-end “low barrier” pricing
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Increase the value of your offer
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Add upsells, PIF options, supplements, or merchandise
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Structure payments to collect more up front
💥 Just small tweaks in what you offer and how members pay can dramatically change your acquisition math.
📽️ What’s Next?
➡️ Watch the next video: The Tale of Two Gyms
You'll see exactly how two similar gyms made dramatically different choices—and one scaled while the other sank.
🧠 Recap Cheat Sheet
| Term | Definition |
|---|---|
| 30-Day Cash | All cash collected in first 30 days from a client |
| CAC | Total marketing cost ÷ total new clients acquired |
| Goal Ratio | 30-Day Cash : CAC should be greater than 2:1 for scalable acquisition |
💬 Pro Tip: Use This With Your Team
Share this concept with:
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Your gym manager (to track marketing ROI)
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Your sales team (to structure offers for better cash flow)
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Your coach or mentor (to brainstorm PIFs or upsells)