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🤖 Lead Nurture Help Guide: Manual vs. Semi-Automatic

Training Resource for CRM/AI Database Users  This guide explains the difference between Manual and Semi-Automatic Lead Nurture, so you can choose the best method to engage leads, improve appointment show rates, and ultimately increase membership sign-ups.

 

💡 What Is Lead Nurture?

Lead nurture is the ongoing communication with prospects who have shown interest in your services but have not yet committed. This includes:

  • Text messages

  • Emails

  • Phone calls

  • Social media DMs

The goal: Build trust and get leads to book and show up for sales appointments.


🔀 Two Options for Lead Nurture

You have two lead nurture paths to choose from:

1. Manual Lead Nurture (MLN)

You or your team manually:

  • Call every lead

  • Text and email leads from your own phone or system

  • Remind them about upcoming appointments

✅ Pros:

  • Most effective method if executed consistently

  • More personal: Use your own tone, timing, and words

  • Instant trust boost: Especially if you use your personal number or iPhone (blue texts)

⚠️ Cons:

  • Time-consuming: Takes 4x more time than semi-auto

  • Disorganized easily: Tough to track hundreds of leads over weeks

  • Requires dedication: Must respond to leads within minutes to be effective

  • Manual effort = burnout risk


2. Semi-Automatic Lead Nurture (SALN)

The AI/CRM system handles most of the work:

  • Sends texts and emails

  • Initiates outbound calls and follow-ups

  • Automates appointment reminders

  • Can bridge live calls directly to you when the lead answers

✅ Pros:

  • Faster reach-outs – works 24/7, even while you're sleeping or busy

  • Efficient for gym owners – saves ~75% of the time compared to manual

  • More consistent: Removes human error from the nurture process

⚠️ Cons:

  • Less personalized: Messages might feel generic

  • Training required: You need to understand how the system works

  • Occasional errors: Wrong names, odd timing, or failed messages (1–5% error rate)

  • Initial setup delay: You may need to start manually if your system number is pending approval


🧭 Choosing the Right Option

💪 Go Manual IF:

  • You're willing to use your own phone or system (e.g., Google Voice)

  • You can respond to leads within minutes

  • You're highly organized or use spreadsheets/CRM to track lead stages

  • You're okay putting in extra effort for potentially better results

⚙️ Go Semi-Automatic IF:

  • You're not sure where to start (recommended default path)

  • You don’t have time to manage 1:1 follow-ups

  • You want leads worked while you’re not available

  • You want a system to track, organize, and automate communication

Recommendation: Start with Semi-Automatic, then switch to Manual later only if discussed with your coach or you’re fully committed to manual efforts.


🛠 Temporary Manual Nurture During Setup

Sometimes, manual lead nurture may be required briefly while waiting for your system phone number to be approved (SMS compliance, carrier restrictions).

  • This may only last 24–48 hours

  • You’ll be notified by your onboarding team if this applies to you

  • Once approved, your nurture system will switch over to semi-auto


🎯 What’s Next Based on Your Choice?

If You're Going SEMI-AUTOMATIC

  • ✅ Skip the next few videos labeled “Manual LN Only”

  • ✅ Continue through the training portal as normal

  • ✅ Your system will be configured for automation

If You're Going MANUAL

  • ✅ Watch the upcoming videos labeled “Manual LN Only”

  • ✅ Follow instructions to personalize your outreach method

  • ✅ Track all leads manually and reach out reliably


📌 Summary: Manual vs. Semi-Automatic

Feature Manual Semi-Auto
Personalization High Medium
Time Required High Low
Training Needed Low Moderate
Speed of Follow-up Depends on you Instant
Best For Owners with time & discipline Most gym owners
 

🧠 Final Notes

  • You can switch methods at any time. Talk to your coach or support rep.

  • If you're unsure, start with semi-auto. It’s built for busy gym owners.

  • If you have questions about AI, automations, or how to customize your lead nurture process, ask during your onboarding call or reach out to support.