🤖 Lead Nurture Help Guide: Manual vs. Semi-Automatic
Training Resource for CRM/AI Database Users This guide explains the difference between Manual and Semi-Automatic Lead Nurture, so you can choose the best method to engage leads, improve appointment show rates, and ultimately increase membership sign-ups.
💡 What Is Lead Nurture?
Lead nurture is the ongoing communication with prospects who have shown interest in your services but have not yet committed. This includes:
-
Text messages
-
Emails
-
Phone calls
-
Social media DMs
The goal: Build trust and get leads to book and show up for sales appointments.
🔀 Two Options for Lead Nurture
You have two lead nurture paths to choose from:
1. Manual Lead Nurture (MLN)
You or your team manually:
-
Call every lead
-
Text and email leads from your own phone or system
-
Remind them about upcoming appointments
✅ Pros:
-
Most effective method if executed consistently
-
More personal: Use your own tone, timing, and words
-
Instant trust boost: Especially if you use your personal number or iPhone (blue texts)
⚠️ Cons:
-
Time-consuming: Takes 4x more time than semi-auto
-
Disorganized easily: Tough to track hundreds of leads over weeks
-
Requires dedication: Must respond to leads within minutes to be effective
-
Manual effort = burnout risk
2. Semi-Automatic Lead Nurture (SALN)
The AI/CRM system handles most of the work:
-
Sends texts and emails
-
Initiates outbound calls and follow-ups
-
Automates appointment reminders
-
Can bridge live calls directly to you when the lead answers
✅ Pros:
-
Faster reach-outs – works 24/7, even while you're sleeping or busy
-
Efficient for gym owners – saves ~75% of the time compared to manual
-
More consistent: Removes human error from the nurture process
⚠️ Cons:
-
Less personalized: Messages might feel generic
-
Training required: You need to understand how the system works
-
Occasional errors: Wrong names, odd timing, or failed messages (1–5% error rate)
-
Initial setup delay: You may need to start manually if your system number is pending approval
🧭 Choosing the Right Option
💪 Go Manual IF:
-
You're willing to use your own phone or system (e.g., Google Voice)
-
You can respond to leads within minutes
-
You're highly organized or use spreadsheets/CRM to track lead stages
-
You're okay putting in extra effort for potentially better results
⚙️ Go Semi-Automatic IF:
-
You're not sure where to start (recommended default path)
-
You don’t have time to manage 1:1 follow-ups
-
You want leads worked while you’re not available
-
You want a system to track, organize, and automate communication
Recommendation: Start with Semi-Automatic, then switch to Manual later only if discussed with your coach or you’re fully committed to manual efforts.
🛠 Temporary Manual Nurture During Setup
Sometimes, manual lead nurture may be required briefly while waiting for your system phone number to be approved (SMS compliance, carrier restrictions).
-
This may only last 24–48 hours
-
You’ll be notified by your onboarding team if this applies to you
-
Once approved, your nurture system will switch over to semi-auto
🎯 What’s Next Based on Your Choice?
➤ If You're Going SEMI-AUTOMATIC
-
✅ Skip the next few videos labeled “Manual LN Only”
-
✅ Continue through the training portal as normal
-
✅ Your system will be configured for automation
➤ If You're Going MANUAL
-
✅ Watch the upcoming videos labeled “Manual LN Only”
-
✅ Follow instructions to personalize your outreach method
-
✅ Track all leads manually and reach out reliably
📌 Summary: Manual vs. Semi-Automatic
| Feature | Manual | Semi-Auto |
|---|---|---|
| Personalization | High | Medium |
| Time Required | High | Low |
| Training Needed | Low | Moderate |
| Speed of Follow-up | Depends on you | Instant |
| Best For | Owners with time & discipline | Most gym owners |
🧠 Final Notes
-
You can switch methods at any time. Talk to your coach or support rep.
-
If you're unsure, start with semi-auto. It’s built for busy gym owners.
-
If you have questions about AI, automations, or how to customize your lead nurture process, ask during your onboarding call or reach out to support.