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🗓 Lead Scheduling Availability Guide

Purpose: To ensure your calendar settings give leads the best possible chance of booking and showing up to their appointments, this guide outlines the minimum availability requirements and the most effective time windows to open for lead scheduling.

 

✅ Why Calendar Availability Matters

Leads are far more likely to book and show up when your availability matches their schedule. If your calendar is only open during inconvenient times, you'll:

  • Struggle to get leads to book.

  • Experience higher no-show rates.

  • Lose out on valuable sales opportunities.

⏰ The “Golden Windows” for Scheduling

These are the most popular and proven time slots for converting leads:

🔹 Morning Window (Weekdays)

  • Time: 8:00 AM – 11:00 AM

  • Days: Monday through Friday

  • Notes: Great for stay-at-home parents, remote workers, or early risers.

🔹 Evening Window (Weekdays)

  • Time: 4:00 PM – 7:00 PM

  • Days: Monday through Friday

  • Notes: This is the most booked window, ideal for working professionals after their 9–5.

🔹 Saturday Overflow

  • Time: Saturday Mornings

  • Notes: Adds flexibility and is helpful for overflow from a busy week.

📊 Minimum Required Availability

To ensure success, meet at least the following:

🕗 Morning Availability

  • 4 hours per week between 8:00 AM – 11:00 AM

  • Spread across at least 2 different days

    • ✔ Good example: Monday + Wednesday (2 hours each)

    • ✖ Bad example: All 4 hours on Monday only

🌆 Evening Availability

  • 6 hours per week between 4:00 PM – 7:00 PM

  • Spread across at least 3 different days

    • ✔ Good example: Monday, Wednesday, Friday (2 hours each)

    • ✖ Bad example: All 6 hours on Tuesday only

❌ Ineffective Time Blocks

Avoid prioritizing:

  • 11:00 AM – 4:00 PM slots. These see lower booking and show rates.

  • Opening too much availability outside the golden windows—it’s better to have fewer slots at prime times than more during off-peak hours.

⚠️ If You Can’t Meet the Minimums…

You can still succeed, but it will be more difficult. If your availability is limited:

  • Use urgency and scarcity in your follow-up messages.

  • Understand you may face lower schedule and show rates.

  • Work with your coach to reorganize your weekly schedule to meet minimums where possible.

🏁 Final Recommendation

Lock this scheduling structure into your Challenge Orientation Calendar and revisit it regularly to adjust for changes in your schedule. The right availability builds the foundation for strong lead nurture, higher conversions, and long-term success.

Need help adjusting your calendar inside GHL? Refer to the Challenge Orientation Calendar Setup doc in this database.