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Free Class Sales Training Using the Dual Acquisition System

Purpose: This document provides a step-by-step breakdown of the sales process for converting free class attendees into paying clients, based on the “Dual Acquisition System.” It complements the training video and includes guidance for pre-class, during class, and post-class interactions.

 

✅ OVERVIEW

Selling through a free class is fast-paced and unlike a traditional face-to-face consultation. You’re not sitting across from someone for 30 minutes—you’re managing distractions, energy, emotions, and a tight timeline. This system shows how to turn a chaotic class into a structured opportunity that results in sign-ups, even for non-sales coaches.


📋 THE 3-PART FRAMEWORK

1. PRE-CLASS PREP (Set the Tone for the Sale)

The sale starts before they ever step into class. Here’s what must be done ahead of time:

🔑 Goals:

  • Build trust

  • Reduce anxiety

  • Set clear expectations

🧰 Tasks:

  • Greet by name within 3 seconds of walking in.

  • Have pre-questionnaire printed and clipped with a pen (linked in the Sales Checklist).

  • Do not hover while they fill it out—give them space.

  • Keep lobby clean with visible before/after photos, reviews, and body scanner (if available).

  • Offer a quick body scan before class.

  • Pre-frame expectations:

    • Let them know the steps: questionnaire → scan → goals chat → class → quick chat after.

    • Explain class format, remind them to take it easy, and normalize feeling nervous.

    • Mention that if the class is a fit, you’ll go over options right after.

📌 Key Script Line:

“Let’s just make sure you love it first, and if you do, we’ll walk through some options after class. Cool?”


2. DURING CLASS (Create a Memorable, Encouraging Experience)

This is NOT the time for hard sales—your job here is to:

🔑 Goals:

  • Make them feel welcome

  • Start planting seeds for the sale

  • Build emotional momentum

🧰 Tasks:

  • Introduce them to other members.

  • Publicly recognize them at the start:

    “Hey everyone, this is [Name], her first class! Make her feel welcome.”

  • Mid-class: Give personal encouragement.

  • During breaks: Light check-ins like:

    “You’re crushing it—I can’t wait to talk more after and hear what goals you’ve got.”

  • End-of-class shout-out:

    “Everyone give [Name] a hand—she crushed it! More burpees than Joey!”


3. POST-CLASS CLOSE (Seal the Deal in 5–10 Minutes)

This is your sales window—keep it tight and clear.

🔑 Goals:

  • Make the sale feel like a natural next step

  • Make them feel confident and seen

  • Offer a simple choice

🧰 Tasks:

  • Compliment something specific they did in class.

  • Revisit goals you discussed before class.

  • Paint a 2-3 month vision of where they’ll be if they join.

  • Present A/B Close Options:

💼 Two Common Closing Structures:

Option 1: Front-End Cash Focus

  • “We have a 6-week challenge for $600 (only 6 spots left).”

  • “Or, jump into a 12-month membership and get $500 off.”

Option 2: EFT/Recurring Revenue Focus

  • “We have a 3-month option at $X or 6-month option at $Y. The 6-month is cheaper monthly. Which fits better?”

📌 Key Script Line:

“You mentioned you wanted to lose [X lbs] and were struggling with [Y]. We’ve helped a ton of people in the same boat. Here are two options that would be a great fit. Which one works best for you?”


⚙️ TOOLS & LINKS


🧠 COACHING REMINDERS

  • Pre-frame at every step: don’t let the post-class conversation be a surprise.

  • Respect their time—keep post-class closes under 10 mins.

  • You don’t need to be a “salesperson”—just follow the flow.

  • The better the experience, the less selling you’ll need to do.

  • If the system is followed, even non-sales coaches can close effectively.


🔁 QUICK RECAP

Stage Primary Focus Key Action
Pre-Class Set expectations, reduce fear Questionnaire, body scan, pre-frame script
During Class Build energy & confidence Introductions, encouragement, mini pre-frames
Post-Class Quick conversion A/B close, goal review, make it feel natural
 

📞 NEED SUPPORT?

Have questions or want a coach to role-play the sales flow with your team? Contact [Your Sales Support Lead] or email [support@gymsales.com].