Free Class Sales Training Using the Dual Acquisition System
Purpose: This document provides a step-by-step breakdown of the sales process for converting free class attendees into paying clients, based on the “Dual Acquisition System.” It complements the training video and includes guidance for pre-class, during class, and post-class interactions.
✅ OVERVIEW
Selling through a free class is fast-paced and unlike a traditional face-to-face consultation. You’re not sitting across from someone for 30 minutes—you’re managing distractions, energy, emotions, and a tight timeline. This system shows how to turn a chaotic class into a structured opportunity that results in sign-ups, even for non-sales coaches.
📋 THE 3-PART FRAMEWORK
1. PRE-CLASS PREP (Set the Tone for the Sale)
The sale starts before they ever step into class. Here’s what must be done ahead of time:
🔑 Goals:
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Build trust
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Reduce anxiety
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Set clear expectations
🧰 Tasks:
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Greet by name within 3 seconds of walking in.
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Have pre-questionnaire printed and clipped with a pen (linked in the Sales Checklist).
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Do not hover while they fill it out—give them space.
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Keep lobby clean with visible before/after photos, reviews, and body scanner (if available).
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Offer a quick body scan before class.
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Pre-frame expectations:
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Let them know the steps: questionnaire → scan → goals chat → class → quick chat after.
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Explain class format, remind them to take it easy, and normalize feeling nervous.
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Mention that if the class is a fit, you’ll go over options right after.
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📌 Key Script Line:
“Let’s just make sure you love it first, and if you do, we’ll walk through some options after class. Cool?”
2. DURING CLASS (Create a Memorable, Encouraging Experience)
This is NOT the time for hard sales—your job here is to:
🔑 Goals:
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Make them feel welcome
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Start planting seeds for the sale
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Build emotional momentum
🧰 Tasks:
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Introduce them to other members.
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Publicly recognize them at the start:
“Hey everyone, this is [Name], her first class! Make her feel welcome.”
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Mid-class: Give personal encouragement.
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During breaks: Light check-ins like:
“You’re crushing it—I can’t wait to talk more after and hear what goals you’ve got.”
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End-of-class shout-out:
“Everyone give [Name] a hand—she crushed it! More burpees than Joey!”
3. POST-CLASS CLOSE (Seal the Deal in 5–10 Minutes)
This is your sales window—keep it tight and clear.
🔑 Goals:
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Make the sale feel like a natural next step
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Make them feel confident and seen
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Offer a simple choice
🧰 Tasks:
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Compliment something specific they did in class.
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Revisit goals you discussed before class.
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Paint a 2-3 month vision of where they’ll be if they join.
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Present A/B Close Options:
💼 Two Common Closing Structures:
Option 1: Front-End Cash Focus
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“We have a 6-week challenge for $600 (only 6 spots left).”
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“Or, jump into a 12-month membership and get $500 off.”
Option 2: EFT/Recurring Revenue Focus
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“We have a 3-month option at $X or 6-month option at $Y. The 6-month is cheaper monthly. Which fits better?”
📌 Key Script Line:
“You mentioned you wanted to lose [X lbs] and were struggling with [Y]. We’ve helped a ton of people in the same boat. Here are two options that would be a great fit. Which one works best for you?”
⚙️ TOOLS & LINKS
🧠 COACHING REMINDERS
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Pre-frame at every step: don’t let the post-class conversation be a surprise.
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Respect their time—keep post-class closes under 10 mins.
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You don’t need to be a “salesperson”—just follow the flow.
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The better the experience, the less selling you’ll need to do.
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If the system is followed, even non-sales coaches can close effectively.
🔁 QUICK RECAP
| Stage | Primary Focus | Key Action |
|---|---|---|
| Pre-Class | Set expectations, reduce fear | Questionnaire, body scan, pre-frame script |
| During Class | Build energy & confidence | Introductions, encouragement, mini pre-frames |
| Post-Class | Quick conversion | A/B close, goal review, make it feel natural |
📞 NEED SUPPORT?
Have questions or want a coach to role-play the sales flow with your team? Contact [Your Sales Support Lead] or email [support@gymsales.com].