❓Where to Go When You Have Questions
A Simple Guide to Getting the Right Support—Fast
🎥 Video Recap: Don’t Stay Stuck. Here’s What to Do.
If you’ve got a question, the answer is only one step away—but the type of question determines where to go. This guide breaks it down clearly so you always know what to do next.
🧭 Use This Decision Tree to Get Help
🧠 1. Business Strategy or Coaching Questions?
“What should I do next in my business?”
“How should I handle this situation with a client or offer?”
➡️ Go to: Daily Coaching Calls
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📍 Find them at: https://skool.com/gym-lords
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🗓️ Click the Calendar tab to view all upcoming calls
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🔗 Join directly via Zoom from the calendar
✅ Why this works: Live daily access to coaches + peer gym owners means faster, smarter decisions.
🛠️ 2. Tech, Ads, Billing, or Access Issues?
“I can’t access my dashboard.”
“Where do I submit ads?”
“This system isn’t working.”
➡️ Go to: Live Support Chat
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🌐 Visit: https://gymlaunch.com/support
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💬 Click the chat widget (bottom right)
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🧾 Fill in your name, email, gym name, and your issue
📌 Tip: Most questions get answered within minutes during business hours.
🧴 3. Questions About Prestige Labs Products or Orders?
“Where’s my supplement order?”
“How do I update my affiliate info?”
➡️ Go to: Prestige Labs Live Chat
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🌐 Log in at: https://affiliate.prestigelabs.com
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💬 Click the chat widget (bottom right)
👥 You’ll be connected with the PL team directly.
🤝 4. Community Advice, Examples, or Templates?
“Has anyone dealt with this before?”
“Do you have a waiver or agreement I can see?”
➡️ Go to: Gym Lords Skool Community
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💬 Post inside: https://skool.com/gym-lords
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✍️ Create a post and ask your question
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💡 Other gym owners will chime in with advice, tools, or resources
📍 One Link to Rule Them All
Can’t remember all of the above?
Just go here:
👉 https://app.gymlaunchsecrets.com
This is your hub. Bookmark it. Star it. Make it your homepage.
From there, you can:
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Join calls
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Access chat support
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Get PL help
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Post in the community
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…and more
🧠 Pro Tip: Use the AI Database Too!
Before reaching out, try this:
“How do I fix a failed payment issue?”
“What should I ask in a coaching call?”
“How do I phrase a post to get help from the community?”
The AI assistant can guide you 24/7 so you save time and ask smarter questions.
✅ Final Checklist
| Type of Question | Where to Go |
|---|---|
| Business/strategy | Daily Coaching Call (via Skool) |
| Tech/billing/support | Live Chat: gymlaunch.com/support |
| Prestige Labs/products | affiliate.prestigelabs.com (chat widget) |
| Peer/community feedback | Gym Lords Skool Group (post inside) |
| Confused? | app.gymlaunchsecrets.com (central hub) |
We’ve got your back—just use the right door, and we’ll handle the rest. 👊