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❓Where to Go When You Have Questions

A Simple Guide to Getting the Right Support—Fast

🎥 Video Recap: Don’t Stay Stuck. Here’s What to Do.

If you’ve got a question, the answer is only one step away—but the type of question determines where to go. This guide breaks it down clearly so you always know what to do next.


🧭 Use This Decision Tree to Get Help

🧠 1. Business Strategy or Coaching Questions?

“What should I do next in my business?”
“How should I handle this situation with a client or offer?”

➡️ Go to: Daily Coaching Calls

  • 📍 Find them at: https://skool.com/gym-lords

  • 🗓️ Click the Calendar tab to view all upcoming calls

  • 🔗 Join directly via Zoom from the calendar

✅ Why this works: Live daily access to coaches + peer gym owners means faster, smarter decisions.


🛠️ 2. Tech, Ads, Billing, or Access Issues?

“I can’t access my dashboard.”
“Where do I submit ads?”
“This system isn’t working.”

➡️ Go to: Live Support Chat

📌 Tip: Most questions get answered within minutes during business hours.


🧴 3. Questions About Prestige Labs Products or Orders?

“Where’s my supplement order?”
“How do I update my affiliate info?”

➡️ Go to: Prestige Labs Live Chat

👥 You’ll be connected with the PL team directly.


🤝 4. Community Advice, Examples, or Templates?

“Has anyone dealt with this before?”
“Do you have a waiver or agreement I can see?”

➡️ Go to: Gym Lords Skool Community

  • 💬 Post inside: https://skool.com/gym-lords

  • ✍️ Create a post and ask your question

  • 💡 Other gym owners will chime in with advice, tools, or resources


📍 One Link to Rule Them All

Can’t remember all of the above?

Just go here:
👉 https://app.gymlaunchsecrets.com

This is your hub. Bookmark it. Star it. Make it your homepage.

From there, you can:

  • Join calls

  • Access chat support

  • Get PL help

  • Post in the community

  • …and more


🧠 Pro Tip: Use the AI Database Too!

Before reaching out, try this:

“How do I fix a failed payment issue?”
“What should I ask in a coaching call?”
“How do I phrase a post to get help from the community?”

The AI assistant can guide you 24/7 so you save time and ask smarter questions.


✅ Final Checklist

Type of Question Where to Go
Business/strategy Daily Coaching Call (via Skool)
Tech/billing/support Live Chat: gymlaunch.com/support
Prestige Labs/products affiliate.prestigelabs.com (chat widget)
Peer/community feedback Gym Lords Skool Group (post inside)
Confused? app.gymlaunchsecrets.com (central hub)
 

We’ve got your back—just use the right door, and we’ll handle the rest. 👊